Quill City Mall is taking an exciting new turn in 2020 with a brand new retail strategy: a “phygital” ecosystem that is focused on maximizing shoppers’ experience and providing a platform for retailers to engage with consumers in meaningful ways.

Organized by Quill City Mall, 5 retail industry players recently led an expert forum by the theme of “Future Proof Your Business – New Retail Innovations and Interventions” to discuss the new “phygital” retail era at Quill City Convention Center.