How to Renew Malaysian Passport in 1.5 hours

4 April 2016
36 Comments

PANIC! Didn’t realize that our Malaysian passport has already expired until few days before Medan/Lake Toba trip. Since our house is near Kementerian Dalam Negeri (KDN), we decided to go to Jabatan Imigresen Malaysia (JIM) that is just inside the building to renew our passports. This is also one of the most efficient JPN/JIM branch in Kuala Lumpur because it’s the headquarter. It’s located just opposite Publika.

Renew Malaysian Passport - Jabatan Imigresen Malaysia/Jabatan Pendaftaran Negara (JPN) in Kompleks Kementerian Dalam Negeri

Renew Malaysian Passport – Jabatan Imigresen Malaysia/Jabatan Pendaftaran Negara (JPN) in Kompleks Kementerian Dalam Negeri

Renew Malaysian Passport

Renew Malaysian Passport - Queueing for Number

Renew Malaysian Passport – Queueing for Number

We reached at 10.18 am and queued for our numbers. After getting our queue number, we realized there were only 11 people ahead of us. There’s no need to fill in any form. Just need to show the officer our old passport and IC (identification card).

Renew Malaysian Passport - Passport Photo Taking

Renew Malaysian Passport – Passport Photo Taking

After waiting for 20 minutes, we proceed to one of the counters to get our photos taken (yes, you don’t need to bring your own passport photos anymore!). By 10.55 am (17 minutes wait), we’ve paid our passport renewal fee of RM 200 each for 5 years. We were told that we have to wait for an hour maximum to get our new passport. So, we drove to Publika for a cup of coffee at Room 203.

We went back to KDN and by 11.45 am, our passports were already done, waiting for us to collect. If you’re in a hurry, you can actually collect it some other day using your receipt instead of waiting for it to be done.

Renew Malaysian Passport - Receipt for Collection

Renew Malaysian Passport – Receipt for Collection

Total time needed for the whole process: 1 hour 27 minutes



Tips to speed up the process of passport renewal

Tip #1: Know your way in KDN

The building is quite big so it might take some time to reach the designated room.

Renew Malaysian Passport - Room A for Passport Related Matters

Renew Malaysian Passport – Room A for Passport Related Matters

Here’s a helping hand – As soon as you entered the building, turn right and take the escalator. Then, turn left to the room labeled “A” for passport renewal. Don’t be distracted by the bazaar at the lobby!! 😆

Tip #2: Get your documents ready

Renew Malaysian Passport - Queue Number and Documents Needed

Renew Malaysian Passport – Queue Number and Documents Needed

While queuing up for number, get your old passport and IC (identification card) ready. The officer will need to see them before handing you the number. Fiddling with your bag only when you need the documents will delay the process. Not only your time will be wasted, other people’s time will be wasted too!

Tip #3: Go on weekdays

Be prepared to wait for whole day if you plan to go on weekend. A friend of mine recently renewed his passport at UTC on a weekend and he waited from 8.30 am until evening! My recent experience at Sri Hartamas took me less than 1.5 hours. Another friend of mine went to the UTC branch on a weekday at 8 pm and got everything done in just 1 hour!! Daebak!

The good news? You don’t need to be there early (unless you’re going during the weekend)!

I believe that if everyone follow my advice here, the time needed to renew Malaysian passport can be reduced even more! Don’t you agree? 😉

Here’s the address and opening hours for both Sri Hartamas and UTC KL branch.

Sri Hartamas:
Jabatan Imigresen Malaysia (Immigration Department of Malaysia)
Wilayah Persekutuan Kuala Lumpur,
Aras 1, Kompleks Kementerian Dalam Negeri,
Jalan Sri Hartamas 1, Off Jalan Dutamas 1,
50551 Kuala Lumpur

Opening Hours:
Monday – Thursday: 7.30 am – 5.30 pm (Break time: 1.00 pm – 2.00 pm)
Friday: 7.30 am – 5.30 pm (Break time for Friday prayers: 12.15 pm – 2.45 pm)
Saturday/Sunday/Public holiday: Closed

UTC Kuala Lumpur:
Jabatan Imigresen Malaysia (Immigration Department of Malaysia)
Cawangan UTC Kuala Lumpur,
Aras 2, Wisma UTC,
Jalan Pudu (Pudu Sentral),
55100 Kuala Lumpur

Opening Hours:
Monday – Thursday: 8.30 am – 9.30 pm (Break time: 7.00 pm – 8.00 pm)
Friday: 8.30 am – 9.30 pm (Break time: 12.15 pm – 2.45 pm / 7.00 pm – 8.00 pm)
Saturday – Sunday: 8.30 am – 9.30 pm (Break time: 7.00 pm – 8.00 pm)

For full list of opening hours for Immigration Department of Malaysia (KDN) branches, click here: http://www.imi.gov.my/index.php/ms/hubungi-kami/waktu-urusan.html

P/S: Since they have recently changed passport vendor, the queues have been crazy. You guys might still need to be there early (4 am) to avoid finished number problem. Just remember to get your documents on hand while in the queue. If you arrive there at 7 am, you might need to be back another day for passport collection. Good luck!

GOOD NEWS! You can now renew your passport online here https://eservices.imi.gov.my/myimms/myPassport. Do let me know your experience if you’ve tried it.